Privacy Policy

We are committed to protecting and respecting the privacy of all visitors and users of www.khave.com (the “Website”).

Please read the following carefully to understand our policy and practices regarding your personal information and how we will treat it. We will use your personal information in accordance with this Privacy Policy and applicable current data protection laws.

This policy (together with our Terms and Conditions and Cookie Policy) sets out the basis on which any personal information we collect from you, or that you provide to us, via this Website will be treated by us. Please read the following carefully to understand our policy and practices regarding your personal information before using this Website. By using our Website, you are accepting and consenting to the practices described in this Privacy Policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Halite Global Limited, The Salt Building, Astor Road, Salford, M50 1BB, United Kingdom.  For the purpose of this Act you can contact us at hello@khave.com.

What personal information do we collect?

We may collect and process the following data about you:

• Information that you enter via our Website. This would primarily include information provided if you complete a “contact us” form.
• If you contact us (by phone, email, or otherwise), we may keep a record of our correspondence with you.
• Information you provide when you enter a survey (we may ask you to complete surveys that we use for research purposes, although you do not have to respond to them).
• Details of any request you make through the “share” function of our Website.
• Technical information may be collected automatically, including without limitation the Internet protocol (IP) address used to connect your computer or device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Details of your visits to our Website may be collected automatically, including without limitation full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), products and pages you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page (including information about how you use social media plug-ins), traffic data, location data, weblogs and other communication data.
• We are also working closely with third parties (including for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and fraud prevention service providers) and may receive information about you from them.

Information collected from children

We are strongly committed to preserving online privacy for all of our Website visitors, including children. The Website is a general audience site, and we do not knowingly collect information about children or sell products to children. We will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you are not permitted to use or submit information to the Website.

Cookies

Our Website uses cookies to distinguish you from other users of our Website and to keep track of your visits. They help us to provide you with the very best experience when you browse our Website and to make improvements to our Website. They also help us and our advertising networks to make advertising relevant to you and your interests. For detailed information on the cookies which we use and the reasons why we use them, see our Cookie Policy

The data that we collect from you may be transferred to, and stored at, other destinations in Halite Global Limited. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of Your Personal Information

We may use information held about you to:

• carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• update and manage our customer and marketing databases;
• ensure that content from our Website is presented in the most effective manner for you and for your computer or device;
• provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
• allow you to participate in interactive features of our service, when you choose to do so (including creating links to our website in your social media channels);
• carry out market research and analysis;
• notify you about changes to our service;
• administer and improve our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• confirm your age and identity, and to identify and prevent fraud;
• keep our Website safe and secure; and comply with applicable law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property or safety of Halite Global Limited, any of our group companies, our customers or others.

Disclosure of Your Information

We may disclose your personal information:

• to analytics and search engine providers that assist us in the improvement and optimisation of our Website;
• to protect our customers and Website from fraud and theft;
• if we are under a duty to disclose or share your personal information in order to comply with any legal obligation; or,
• in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Halite Global Limited, any of our group companies, our customers, or others.

Privacy on Partner Websites

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Access to Information

The Act gives you the right to access information held about you, and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at hello@khave.com. Your right of access can be exercised in accordance with the Act. We may charge you an administrative fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy

We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this website, and where appropriate notify you. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@khave.com.